This course equips learners with the skills needed to navigate digital communication in an academic setting. Learn university expectations for professional communication, manage email effectively with tools like YAMM (Yet Another Mail Merge), and streamline your workflow using AI-driven responses. We’ll explore the PASS model (Purpose, Audience, Style, Structure) and DECIDE model for working quickly through your email. You'll also establish effective reply times and use templates to handle routine tasks efficiently. By the end of the course, you'll be able to manage communications like a pro, from crafting Statements of Work (SOWs) to responding promptly and professionally.

To register for this session, click here.